Privacy Policy, Terms & Conditions

Privacy Statement

This Privacy Statement applies to personal data collected, used and stored by BestCare Solutions having its representative in Berlin, GERMANY and registered office at Hyderabad, INDIA.

BestCare Solutions takes your privacy very seriously. We do everything we can to convey the information on our Platform with the greatest possible accuracy. This Privacy Statement explains the types of personal data we collect from and about you and how we use, disclose and protect that data as well as your ability to control certain uses of it.

What is personal data?

Personal data means any information relating to an identified or identifiable natural person. This includes, for example, your name, telephone number, address and e-mail address.

What personal data do we collect?

We collect personal data about you only from you none other than any other sources , such as:

Information we collect directly from you

This is the personal data you provide us when using our Platform, products and services. For example, when you sign up to receive our newsletter, create an account or when you avail a product or service from us. This type of information may include your name, e-mail address, user name, telephone number, age, date of birth, gender, user generated content, post and other content you submit to our Platform and any other information you provide voluntarily to us.

Information we collect from your use of our Platform

We do not use cookies and similar technologies to collect information when you visit our Platform, use our online services and interact with our online advertisement. This type of information may include your type of browser or device, details of the web pages you have viewed, links you clicked on, your IP address, sites clicked on before coming to our websites and any other information you choose to share when using the "Like" functionality on Facebook or the +1 functionality on Google. For more information on cookies and how to manage them, please see our Cookie Statement.

Information we collect from other sources

We may collect information from other sources if you have given permission for that information to be shared. For example information from public databases and marketing companies. This type of information may include your name, postal address, telephone number, e-mail address, household information, consumer and market research data, purchase behaviour and preferences and information about your lifestyle such as your hobbies and interests.

For which purposes do we use your personal data?

  • Provide you with services and products that you request from us;- Communicate when required with you to inform you about service updates, content, special offers and advertisements that may be of interest to you;
  • Contact you if this is required to perform our services;
  • To inform you about changes in our services and our Platform;
  • Resolve consumer and/or product and services issues;
  • Anticipate and resolve problems with any goods or services supplied to you
  • Improve your customer experience on our websites;
  • Do research and analysis to maintain, protect, develop and improve our networks and services;
  • Deliver customized content or advertising such as personalized offers for products and services that may be of interest to you;
  • Participate in our online communities, including our social media channel pages and blogs;
  • Store your preferences for future interactions and communications from us;
  • Create external marketing & analytics reports;
  • Prevent illegal activities, suspected fraud and potential threats to our network; 

We collect your personal data to provide you with the required services or information to offer you best and effective service. The following are examples of how we may use the personal data we collect:

Will we share your personal data with other parties?

We may disclose your personal data to third parties if needed to provide the services and products available on the Platform, which third parties will process your personal data in conformance with this Privacy Statement.

We may also disclose your personal data:
  • To our partners to provide you the services.
  • If we are legally entitled or required to do so (for example, if required to do so by legal proceedings or for the purposes of detection and prevention of fraud and other crime or as part of a security audit).
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others.
  • If we sell a business or part of a business to another company than the transfer of ownership could include the transfer of your personal data directly related to that business to the purchasing company. We would require from the buyer to treat your personal information in accordance with this Privacy Statement.
  • To any other third party with your prior permission to do so.

Your personal data may be transferred, stored and processed in India and Germany or any other country in which BestCares (or its Partners or Associates) maintain facilities. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Statement.

How do we protect the personal data?

The collection, use and disclosure of personal data collected through the Platform is safeguarded by technological and organisational security measures with the objective to protect the personal data against loss, misuse and unauthorised access, alteration, disclosure or destruction. These measures are continually improved in line with technological developments.

We will not retain your personal data for a period longer than necessary to fulfil the purposes for which it was collected for, unless we have to keep it for legitimate business, tax or legal purposes.

Your privacy rights

You are entitled to know whether we hold personal data about you and, if we do, to have a copy of that information. Furthermore your have the right to data portability and you can request us to correct, update or delete your personal data in our records and/or inform us about any misuse of your personal data.

Links to other websites

Our Platform may contain links to other websites. Please note that we are not responsible for the privacy practices of other websites. This Privacy Statement applies solely to personal data collected, used and restored in connection with the use of our Platform.

Changes of the Privacy Statement

This Privacy Statement may be changed from time to time. If we make any substantial changes to this Privacy Statement and the way we use your personal data, we will provide appropriate notice to you. Please check our Privacy Statement frequently to stay informed about how we use your personal data.

The new Privacy Statement will be effective immediately upon posting. By continuing to access our websites or to make use of our products and services, you agree to be bound by the revised Privacy Statement.

This Privacy Statement was last updated on 05.01.2019.

How can you contact us?

If you have any questions regarding this Privacy Statement or your privacy, you can contact us at:


  • By registering online for the health insurance, you agree to our terms and conditions and the free travel insurance offer is subjective to change upon BestCare Solutions discretion.
  • Travel insurance confirmation will be sent within 24 hours, if registered 8 AM to 6 PM IST on weekdays.
  • German Health insurance confirmation will be sent within 24 hours on business days, CET time.
  • Travel insurance can be sent within 1 hour only to help in urgent cases. In general, we revert to you within 2 - 4 hours if registered between 8 AM to 6 PM IST on weekdays to process travel insurance.
  • Travel date change requests to be sent 1 day before the desired timeline.
  • Referral bonus to be paid out only upon successful activation of TK health insurance by the referrals.

Details of the offer

  1. Register for German health insurance and get 25€ worth of 6 months travel insurance for FREE from BestCare Solutions.
  2. * Free travel insurance is offered only with German Health insurance registration and its subsequent activation.
  3. ** Chance to earn up to EURO 50 referral bonus: Get 10€ when you register and earn 20€ when you refer a friend. Upon their successful health insurance registration and activation.
  4. ~ Chance to save & win more by using additional services
Copyrights Reserved to Best-Cares Solutions, 2019 Privacy Policy, Terms & Conditions